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To ensure you have quality; Your satisfaction, our goal.

02

SERVICE

Doorman

The Doorman must manage a variety of tasks simultaneously, while providing a high level of customer service.

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The Doorman is responsible for managing all comings and goings of the building.Its main function is to ensure the proper functioning of the building for the residents by acting as an intermediary at the main entrance.

The Doorman must be discreet, polite, courteous and welcoming.

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The Doorman's appearance and demeanor must be impeccable at all times. The Doorman's workstation must be clean and orderly.

The Doorman must be vigilant to everything that happens inside and outside the building.

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The Doorman must monitor the screens and ensure that everything is going well in the common areas of the building most of the time, i.e. 80% of the time. (elevators, various accesses and corridors, common places). The Doorman must ensure that the regulations of the building are respected by all. The Doorman is responsible for welcoming residents, guests, contractors and services such as police, firefighters, ambulance, etc.,.

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The Doorman must also intervene in the event of problems (fire alarm, water damage, theft, etc.). The Doorman is not a hero, if a situation escalates, 911 is called at all times.

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The Doorman is a resource person who works in collaboration with the building superintendent, the housekeeping staff, the manager and the administration office to respond to various types of interventions.

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